Refund policy

Due to the nature of digital products, all sales are final.

Once a digital product has been purchased and delivered, it cannot be returned, refunded, or exchanged. This includes, but is not limited to:

  • Digital downloads

  • Workbooks

  • Journals

  • Cards

  • PDFs or printable materials

By completing your purchase, you acknowledge that you are receiving immediate access to digital content and agree to these terms.

Exceptions

Refunds may be considered only under the following circumstances:

  • The file is corrupt or unusable, and we are unable to provide a working replacement

  • You were charged incorrectly due to a technical error

If you believe you qualify for an exception, please contact us within 7 days of purchase with:

  • Your order number

  • A brief description of the issue

📧 hellomindfullily@gmail.com

Unauthorized Refund Requests

We do not offer refunds for:

  • Accidental purchases

  • Failure to read product descriptions

  • Change of mind

  • Not using or completing the product

  • Incompatibility with personal devices or software

Please ensure you review all product details before purchasing.

Chargebacks & Disputes

Initiating a chargeback or payment dispute without first contacting us may result in:

  • Immediate revocation of access to purchased products

  • Restriction from future purchases

We are always happy to help resolve issues directly and encourage reaching out before filing a dispute.

Contact Us

If you have any questions about this policy, please contact us at:
📧 hellomindfullily@gmail.com